Returns & Exchanges
At COOKT, we stand behind the quality of our gourmet ingredients and kitchen essentials. If you are not completely satisfied with your purchase, we offer a 30-day window for returns on non-perishable items and immediate resolution for any quality issues with fresh goods.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or report as damaged.
Package Your Items
For non-perishable tools and pantry staples, place the items in their original packaging, ensuring they are unused and in resaleable condition.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our kitchen team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing